NCB Pioneers QR Code Payment Solution for Visitors from South Korea, China, Thailand, Laos and Cambodia

The National Citizen Commercial Joint Stock Bank (NCB) is among the pioneering banks in Vietnam to deploy QR code payment services for international visitors, removing payment barriers and contributing to attracting tourists to Vietnam. The service is currently available across the Sun World amusement park system, resorts and numerous payment acceptance points nationwide.

Cross-border QR Code Payments – Turning Payment Experience into a Competitive Advantage for Vietnam’s Tourism Industry

In the context of the strong recovery of international tourism, convenient payment solutions for foreign visitors are becoming a key factor directly impacting the attractiveness and revenue generation of destinations. According to data from the General Statistics Office, in 2025, Vietnam welcomed approximately 21.2 million international visitors, up 20% compared to the previous year. Notably, Mainland China remained the largest source market, with more than 5.28 million arrivals to Vietnam in 2025, an increase of 41% compared to 2024 and accounting for 25% of total international arrivals to Vietnam.

International visitors at the Lion-Unicorn-Dragon Museum located at Hoi An 2 Station – Sun World Ba Na Hills tourist destination

Alongside this growth, tourists’ spending behavior has also evolved significantly. In practice, both domestic and international tourists increasingly prefer cashless payments, especially via QR codes and e-wallets. Therefore, the more convenient the shopping experience is, the more it encourages customers’ spending decisions and increases transaction values.

Capturing this trend, the National Citizen Commercial Joint Stock Bank (NCB), in collaboration with Vietnam National Payment Corporation (NAPAS), has launched the VIETQRGlobal cross-border QR payment solution. Accordingly, the new solution enables merchants in Vietnam to accept payments from multiple international e-wallets through a single QR code. The entire payment process is conducted directly on customers’ applications, while the system automatically processes transactions, converts exchange rates and records payments in real time, ensuring transactions are fast, accurate and seamless.

International visitors can conveniently make payments in Vietnam via NCB’s QR code payment solution

Currently, the solution has been connected and implemented for the following markets: China (Alipay, UnionPay); South Korea (GLN, Hana Financial Group, Naver Pay); Thailand; Laos; Cambodia, and is continuing to expand to Japan, Singapore and other markets. NCB stated that it will continue working with partners to expand two-way payment connectivity in the near future, allowing NCB customers to use the NCB iziMobile application to scan QR codes for payments in other countries, thereby delivering one of the market’s leading modern and convenient payment experiences.

This represents an effort by NCB and NAPAS to contribute to the development of the digital economy, transforming transactions into experiences and turning payment solutions into a competitive advantage for Vietnam’s tourism industry, while supporting the attraction of international visitors to Vietnam.

Expanding Opportunities to Attract International Visitors for Vietnamese Businesses

The VIETQRGlobal cross-border payment solution provided by NCB and NAPAS has now been widely implemented across the Sun World entertainment systems in all three regions, resorts under the Sun Group ecosystem such as Capella Hanoi (Hanoi); Oakwood Ha Long (Quang Ninh); Serena Resort (Hoa Binh); InterContinental Danang Sun Peninsula Resort, Novotel Da Nang Premier Han River, Ba Na Hills Golf Club,.. (Danang); JW Marriott Phu Quoc Emerald Bay Resort & Spa, La Festa Phu Quoc, Eschuri Vung Bau Golf,… (Phu Quoc); Sun PhuQuoc Airways and many affiliated payment acceptance merchants.

NCB continuously introduces modern payment solutions to the market, expanding opportunities for Vietnamese businesses to attract international visitors

In addition, the solution supports merchants in cash flow management and revenue monitoring with ease. With a single QR code, business households are not required to integrate multiple systems or conduct complex manual reconciliation. Transactions are recorded instantly and transparently. As a result, the solution not only helps businesses and merchants enhance their capability to serve international tourists, but also enables them to proactively manage daily revenues and plan cash flows effectively.

With a simple and fast registration process, the service enables merchants, stores and businesses to easily access and implement the solution. Accordingly, it not only optimizes operating costs but also facilitates the adoption of modern digital payment methods, contributing to sustainable revenue growth.

With a strategic orientation toward promoting digital transformation and expanding global payment connectivity, NCB is accompanying businesses at tourism destinations to effectively tap into international tourist flows, from increasing revenues to enhancing visitor experiences. In the coming time, NCB stated that it will continue developing safe, convenient payment solutions aligned with global digital consumption habits, contributing to improving the quality of tourism services in Vietnam and supporting the business community toward sustainable growth.

For further detailed information, customers may visit NCB’s website at NCB, contact NCB transaction offices/branches nationwide or Hotline: (028) 38 216 216 - 1800 6166.