Notice on Service Fee Adjustment in Accordance with the New Value Added Tax Law

Pursuant to the provisions of the Value Added Tax Law No. 48/2024/QH15, effective from July 1, 2025, significant changes have been made regarding the application of the 0% tax rate, specifically:

According to Point b, Clause 1, Article 9 of the Law:

'“Exported services include: services provided directly to organizations and individuals abroad and consumed outside of Vietnam; services provided directly to organizations in non-tariff zones and consumed within those zones to directly serve export production activities.”

Accordingly, the scope of application for the 0% VAT rate on exported services has been narrowed. The new regulation no longer grants the 0% tax rate incentive to non-credit services provided by banks to clients being enterprises located in export processing zones (non-tariff zones).

Therefore, non-credit services currently provided by the Bank to clients being enterprises in export processing zones (non-tariff zones) which are currently subject to 0% VAT will be adjusted to a 10% VAT rate in accordance with general regulations.

To ensure full compliance with the law, NCB has updated the Corporate Customer Service Fee Schedule as follows:

- Removal of fee codes applying the 0% VAT rate for clients being enterprises in export processing zones (non-tariff zones)

- Issuance of the revised service fee schedule for corporate clients, effective from July 1, 2025.

NCB respectfully informs our valued clients for your awareness and to allow for proactive service planning.

For more information, clients may contact NCB’s transaction offices/branches nationwide or our Hotline: (028) 38 216 216 - 1800 6166.