NCB Honored with Three International Awards, Affirming Its Strong Technological Advancement

The National Citizen Commercial Joint Stock Bank (NCB) has been honored with three major technology awards by Global Banking & Finance Review (United Kingdom), recognizing its significant progress in the journey toward comprehensive digital transformation, enhancing customer experience, and pioneering in the digital finance era.

The three awards include: “Best Banking Technology Implementation Vietnam 2025,” “Best Data Platform Implementation in Banking Vietnam 2025,” and “Best Banking Technology Project (RLOS) Vietnam 2025.” These honors were presented to NCB for its outstanding achievements in continuously improving and upgrading technological systems and solutions, accelerating digital transformation, and fostering innovation to meet the ever-evolving demands of customers.

NCB honored with three international technology awards

The awards were evaluated based on stringent criteria regarding the effective application of modern technology in management, operations, and the development of flexible digital financial solutions that ensure security and enhance customer experience. According to Global Banking & Finance Review, NCB outperformed many banks in the region to be recognized for its success in realizing digital transformation across its entire system—from technology infrastructure to products and services—progressively transitioning from a traditional banking model to a fully digital one.

In recent years, under its new Digital Wealth strategy, NCB has made substantial investments in technological infrastructure and solutions. The bank has upgraded its Core Banking System T24 to the latest version and equipped itself with IBM server infrastructure. At the same time, it has been a pioneer in adopting Google Cloud computing, strengthening the protection of critical bank data against potential risks, enhancing cybersecurity platforms, and implementing the App Shield protection mechanism for its Mobile Banking App, thereby improving customer protection against cybersecurity threats.

NCB continuously partners with leading global and regional technology firms to accelerate digital transformation

In parallel, NCB has partnered with top global and regional technology partners such as Google, IBM, LUMIQ, Zoho Corporation, CMC Telecom, and FPT to implement complex digital transformation projects and deliver a wide range of comprehensive payment solutions to customers.

As a result, NCB has achieved numerous remarkable milestones, including becoming the first bank in Vietnam to enable payment account opening via the VNeID application, contributing to the National Digital Transformation program and providing a convenient, secure, and superior banking experience for the community; and launching the new version of the Loan Origination System (RLOS), which allows customer consultation anytime, anywhere and loan approval within five minutes—helping customers access capital easily, quickly, and effectively.

A representative from NCB shared that the bank’s technology investment strategy has helped optimize processes, improve productivity, accelerate response times and customer experience, while significantly reducing operational costs. NCB is now vigorously advancing its digital transformation strategy, progressively realizing its vision of delivering banking experiences through innovative and creative thinking, positioning itself at the center of financial service innovation, and contributing to the sustainable development of the communities it serves.

Previously, NCB was also recognized with the “Most Innovative Retail Banking App Vietnam 2023” award for its NCB iziMobile by Global Banking & Finance Review, and was honored with the “Tech Empowerment Awards 2025” at the HR Asia Awards 2025 for pioneering in applying technology to enhance products and build an effective digital working environment.

The recognition from Global Banking & Finance Review and other prestigious domestic and international organizations reaffirms NCB’s strong progress on its journey toward comprehensive digital transformation, contributing to the sustainable growth of the banking industry and creating greater value for the community.

Global Banking & Finance Review (GBAF) is a reputable international financial magazine with over 12.2 million annual visits and more than 100,000 readers in over 200 countries. The GBAF Awards are voted on by leading economists, major financial institutions, and central banks from 190 countries, making them a trusted benchmark for assessing the prestige and effectiveness of digital financial applications worldwide.