Foreign Exchange Services at NCB – The Optimal Choice for Individual Customers

In light of increasing demand for international money transfers—particularly among families with loved ones studying, working, or living abroad—the National Citizen Commercial Joint Stock Bank (NCB) has become a trusted choice, offering secure, flexible foreign exchange solutions with practical incentives.

The Concerns Behind a Journey Abroad

For many parents, sending a child to study abroad also marks the beginning of a new chapter: quietly shouldering concerns behind the scenes. In addition to the emotional distance, one of the greatest worries is how to provide timely and secure financial support, especially in unforeseen circumstances such as sudden tuition payments, rising living expenses, medical treatment, or extracurricular activities.

"Every time I transfer money, there are so many different fees—service fees, telegraphic transfer fees, plus intermediary fees from the foreign bank—which add up to quite a lot, especially when I’m only sending a modest amount. Not to mention, some transactions take several days to go through, with a cumbersome process involving multiple steps,” shared Mr. Anh Minh, whose son is currently studying in the UK, highlighting the challenges that make his family feel burdened as the "support system" back home.

In Vietnam, demand for international money transfers continues to rise, with education-related transfers being the most common and stable. Additionally, growing trends in overseas work, immigration, and medical tourism have driven the need for a solution that is safer, faster, more convenient, and more cost-effective than ever before.

NCB's Solution: Flexible Procedures, Dedicated Support, and Competitive Products

Understanding the urgency of customer needs and common challenges in cross-border transactions, NCB has developed a comprehensive suite of foreign exchange solutions, delivering an optimal, reliable, and efficient financial experience.

Many parents choose NCB for international money transfers due to the bank's professional, secure, and attentive service

With streamlined procedures, flexible processes, and fast turnaround times, NCB helps customers save time, minimize stress, and gain peace of mind with every transaction. NCB’s advisory team also assists customers in identifying optimal exchange rate zones and selecting the right time to transfer funds in order to reduce costs. For those unfamiliar with required documentation and procedures, specialized advisory services are available in person or via NCB’s online consultation channels to ensure transactions are processed swiftly, lawfully, and aligned with intended purposes.

Thanks to an extensive partner network, NCB customers can transfer funds to over 200 countries and territories. Transactions are processed at high speed, with recipients typically receiving funds within 24 hours after completion at NCB. Customers also benefit from competitive foreign exchange rates, which are flexibly adjusted and updated regularly throughout the day.

NCB is currently offering 100% fee waivers on international money transfers for individual customers, supporting parents as they empower their children's dreams. This offer is valid until December 31, 2025. The promotion also applies to a wide range of other transfer purposes, including: medical treatment, travel, business trips, visiting relatives, paying fees and charges, remittances, inheritance, immigration, gifting, or transferring lawful income abroad. This ensures a safe, convenient, and cost-effective channel for expressing care and providing financial stability to loved ones far away.

NCB offers free international money transfer services for individual customers

In addition, the top 5,000 individual customers with the highest total deposit balance via the NCB iziMobile app by June 30, 2024 will receive an E-Voucher for preferential foreign exchange rates. Each E-Voucher is valid for a one-time use at any transaction counter within 12 months and can be applied to various currencies, including USD, EUR, GBP, JPY, AUD, SGD, and more—helping customers save on international payments.

With continued digitization of its offerings and the launch of pioneering financial solutions, NCB is increasingly becoming a favored bank in the market. Through flexible fee policies, regular promotions, simplified procedures, and a professional advisory team, NCB consistently enhances customer experience and delivers greater value—striving to become a leading and reliable provider of international money transfer services in an era of deep global integration.

For more information about products and promotional programs, customers may contact any NCB branch or transaction office nationwide, call the Hotline: (028) 38 216 216 – 1800 6166, or visit the official website: https://www.ncb-bank.vn.